Last updated: 04 Nov 2026

At MEGAHOSTINDIA Web Solutions we recognize that privacy is important. This Privacy Policy applies to all products and services provided by us.

Collection of Information

We collect various information when you register with Company, during your usage of our products and services, when you visit pages of our partners. We may combine information about you that we have with information we obtain from other partners or other companies in order to provide you a better experience or to improve the quality of our services. When you sign in to our services, you are not anonymous to us. We automatically receive and record information from your computer and browser, including your IP address, our cookie information, software and hardware attributes, the page you request and other standard browser parameters.

When you use our services, we send one or more cookies – a small file containing a string of characters – to your device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends, and providing you with a better experience. We may set one or more cookies in your browser when you use our services or one of our partner’s services. When you send messages, publish content, post material, transmit information or email through our services, we may retain the same in order to process your inquiries, respond to your requests and improve our services.

Our infrastructure consists of servers deployed at multiple datacenters that are owned and operated by us or our partners. All information collected within our services resides on this network of servers.

Use of Information

We only use and process personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:

• Communicating with you
• Making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information
• Providing our services
• Auditing, research and analysis in order to maintain, protect and improve our services
• Ensuring the technical functioning of our network
• Protecting our rights or property and that of our users
• Developing new services
• As described in the respective terms of service of each of our services and in the MEGAHOSTINDIA Web Solutions Customer Master Agreement

No-Spam Policy

We have a strict No-Spam Policy prohibiting the use of any data collected to send spam. We will not sell any contact information to third parties.

Choices for Personal Information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose defined herein and in the terms of the services offered then we will ask for your consent prior to such use. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled. You can decline to submit personal information to any of our services, in which case we may not be able to provide those services to you.

Information Sharing

We only share personal information with other companies or individuals in the following limited circumstances:

• We have your consent
• Sharing the information with our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
• We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
  • (a) satisfy any applicable law, regulation, legal process or enforceable governmental request,
  • (b) enforce applicable Terms of Service, including investigation of potential violations thereof,
  • (c) detect, prevent, or otherwise address fraud, security or technical issues, or
  • (d) protect against harm to rights, property or safety, of our users, us or the public as required or permitted by law.
• We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users by demographic. Such information does not identify you individually.
• As permitted and described in the respective terms of service of each of our services and in the MEGAHOSTINDIA Web Solutions Customer Master Agreement

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Accessing and Updating Personal Information

When you use our services, we make good faith efforts to provide you with access to your personal information and to correct this data if it is inaccurate.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time.

Additional Information for megahostindia.in

The sections below explain in more detail how megahostindia.in and its client area handle personal information. They form part of this Privacy Policy. In these sections, “we”, “us” and “our” mean Megahostindia Web Solutions (MEGAHOSTINDIA Web Solutions), a proprietorship based in Nashik, Maharashtra, India.

This Privacy Policy should be read together with our Customer Master Agreement and the applicable Customer Product Agreement Extensions. Where they differ on how information relating to your account or orders is collected, used, stored or shared, the Customer Master Agreement and Customer Product Agreement Extensions apply, to the extent permitted by applicable law.

Our Website and Client Area

megahostindia.in has two parts on the same domain: our main website, and our client area, which handles orders, cart and checkout, billing, invoices, support tickets and service management.

When you create an account or place an order, we collect your name, company name (optional), email address, phone number, postal address, country and state, GSTIN (if you provide one) and your order and billing history. Your state and GSTIN are used to determine the place of supply and the GST shown on your invoices.

When you raise a support ticket, we keep its contents and any attachments you send. We also record login IP addresses and account activity to protect your account and prevent fraud.

Contact Form

Our contact form asks for your first name, last name, email address, phone number, subject and message. We use these details only to respond to your enquiry.

The form does not store submissions in our website database. Each submission is delivered to our business mailbox by email, where we keep it for the period stated under “How Long We Keep Information”.

The form is protected by Google reCAPTCHA, which checks that a real person is submitting it. reCAPTCHA collects information about your device and how you interact with the page and sends it to Google. Its use is subject to the Google Privacy Policy and Terms of Service.

Cookies, Analytics and Tag Management

We use the following kinds of cookies and similar technologies:

• Essential cookies: needed for login sessions, the shopping cart, checkout and security in our client area and website. The site does not work properly without them.
• Analytics cookies: we use Google Analytics, managed through Google Tag Manager, to understand how visitors use our website. This includes pages visited, time spent, approximate location, device and browser type, and how you arrived at our site. Google may set its own cookies for this.

When you first visit our website, a cookie consent banner lets you accept or adjust optional cookies. Your choice is saved in a cookie so we do not ask again on every visit. You can change your choice at any time through the cookie settings option on our website.

We also use a caching tool that stores ready-made copies of our pages so they load faster; it is not used to build profiles of visitors.

You can block or delete cookies in your browser settings, or opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. Blocking essential cookies may stop the client area from working.

Payments

We accept payments through Razorpay, PayPal, Stripe, CCAvenue and, where offered, PayU. Card, UPI, net banking and wallet details are entered on the payment gateway’s own page or secure form, not on our servers.

We do not store full card numbers or CVV codes. From the gateway we receive the transaction ID, amount, payment status and limited details such as the payment method used.

Some gateways may let you save a payment method with them. Any such saved details are held by that gateway under its own privacy policy, not by us.

Domain Registration and WHOIS

We register domain names through our accredited domain registrar partner. To register a domain, your registrant contact details (such as name, organisation, email, phone and address) are shared with that registrar and the registry for that domain extension, as required by their policies and, where applicable, ICANN rules.

Depending on the extension and registry policy, some of these details may appear in public WHOIS or RDAP records.

We offer domain privacy protection as an optional add-on, provided through our registrar partner. Where the registry supports it, it replaces your contact details in public WHOIS records with substitute details. Please note:

• It is not available for every domain extension.
• The registrar and registry still hold your actual details and may disclose them where required by law, a court or government order, or a domain dispute process.
• We do not guarantee complete anonymity through this service.

How We Communicate With You

• Email: we send service emails such as order confirmations, invoices, renewal reminders, support ticket replies and security notices. Emails from our website and client area are delivered through SMTP2GO, a third-party email delivery provider. Service emails are part of providing your services. Any promotional emails will carry a way to opt out.
• SMS: we may send service messages by SMS through DLT-registered SMS providers in India, as required by TRAI regulations. Your phone number and the message content are shared with the provider to deliver them.
• WhatsApp: we may send service notifications through the WhatsApp Business Platform (operated by Meta) to customers who have opted in. You can opt out at any time through your client area or by contacting us.
• Telegram: we may use Telegram to deliver internal alerts to our team about orders, payments and support tickets. These alerts may include your name, contact details and order details. They are used only to serve you, not for marketing.

Service Providers We Use

We use Service Providers, as defined in our Customer Master Agreement, to provide our products and services. Information in your account, including order details and the authentication information for your services, is accessible to us and to the Service Providers involved in fulfilling your orders. Service Providers process your information under their own policies and, where applicable, under our instructions.

Where Your Information Is Stored

Our website, client area and their backups are hosted on servers located in the United States. By using our services, you understand that your personal information is transferred to and stored outside India. We transfer personal information outside India only as permitted under Indian law, including any restrictions notified by the Government of India.

Hosting services we provide to customers may be located in India or the United States, depending on the plan chosen.

How Long We Keep Information

• Account, order and billing records, including invoices: while your account is active, and afterwards for as long as required under applicable tax, GST and accounting laws.
• Support tickets: up to 2 years from submission.
• Contact form enquiries: up to 2 years from submission.
• Analytics data: for the retention period set in our Google Analytics account.
• Security and server logs: only as long as needed for security, troubleshooting and fraud prevention.

After these periods, we delete or anonymise the information, unless the law requires us to keep it longer or we need it to resolve a dispute or legal claim.

Your Rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023 as its provisions come into force, you may:

• Ask for a summary of the personal information we hold about you and how we use it
• Ask us to correct, complete or update your information
• Ask us to erase your information, except where we must keep it by law (for example, invoices)
• Withdraw consent you have given us; this does not affect processing already done, and may mean we cannot continue some services
• Raise a grievance about how we handle your information
• Nominate another person to exercise these rights on your behalf in the event of your death or incapacity

You can update most account details yourself in the client area. For other requests, email grievance@megahostindia.in and support@megahostindia.in from your registered email address. We may ask you to verify your identity before acting on a request.

Customers Outside India

If you use our services from outside India, the laws of your country may give you additional rights over your personal information. You can contact us to exercise them, and we will respond as required by applicable law.

Children

Our services are intended for persons aged 18 years or older. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, contact us and we will delete it.

Customer Master Agreement

The MEGAHOSTINDIA Web Solutions Customer Master Agreement and Customer Product Agreement Extensions referred to in this Privacy Policy are listed on our Terms and Conditions page. The latest published version of each applies.

Grievance Officer and Contact

For any question, privacy request or complaint about how we handle personal information, contact our Grievance Officer:

Grievance Officer, Megahostindia Web Solutions

Email: grievance@megahostindia.in , support@megahostindia.in

Address: A2 Sai Jamna, Ganesh Colony, Ambad Link Road, Nashik 422010, Maharashtra, India

We aim to resolve grievances within one month of receiving them.